Packaging & Shipping Information
Packaging
Individual Wrapping
Each porcelain item — including teapots, cups, plates, and bowls — is individually and carefully wrapped in protective bubble wrap. This cushioning helps prevent scratches, cracks, and other damage during transit.
Box-in-Box Protection
The wrapped item is placed into a smaller inner box, providing an additional protective layer against impacts.
Shock Absorption & Space Filling
Any empty space between the inner and outer boxes is filled with crumpled paper to prevent movement and to absorb shocks during handling and transportation.
Outer Box Securing
The inner box is then placed inside a larger outer box. Additional protective filling is added around the inner box to ensure maximum stability and protection.
Final Quality Check
Before sealing, each package is carefully inspected to ensure the item is securely packed and cannot move inside the box. The package is then sealed and labeled for safe transport.
Shipping Details
We ship our products using reliable courier services such as GLS, DPD, DHL, UPS, and Packeta from the Republic of Hungary (EU)
Estimated delivery time: 5–8 business days
Tracking: A tracking number is provided for every shipment so you can follow your order at all times
Customs & Duties (Non-EU Shipments)
For shipments delivered outside the European Union, customs clearance may be required. Any customs duties, taxes, or additional fees are not included in the product price or shipping cost and are the sole responsibility of the recipient. The recipient is also responsible for completing the customs clearance process in accordance with local regulations.
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