Privacy Policy (GDPR Compliant)

Effective Date: 2025.12.24

This Privacy Policy explains how porselenmacaristan.com collects, uses, and protects personal data of visitors to our website and customers using our WooCommerce webshop, in compliance with the EU General Data Protection Regulation (GDPR).

1. Data Controller

  • Company Name: Gallai Tamás EV
  • Address: 7020 Dunaföldvár Felső Bölcske u. 62.
  • Email: support@porselenmacaristan.com

2. Personal Data We Collect

When you visit our website or use our webshop, we may collect the following personal data:

  • IP address
  • Browser type and version
  • Operating system
  • Date and time of your visit
  • Pages visited
  • Name, email address, shipping/billing address, and payment information provided during purchase

We do not collect precise location (GPS) data.

3. Purpose of Data Processing

We use your personal data for the following purposes:

  • Processing and fulfilling orders
  • Managing your account and providing customer support
  • Ensuring website security and preventing fraud
  • Performing technical analysis and debugging
  • Sending transactional communications related to your orders

4. Legal Basis for Processing

The legal basis for processing your personal data is as follows:

  • GDPR Article 6(1)(b): Processing necessary for the performance of a contract (e.g., order processing)
  • GDPR Article 6(1)(f): Legitimate interests (e.g., website security, fraud prevention)

5. Data Retention

  • Personal data related to orders: retained for the duration necessary to fulfill orders and comply with legal obligations
  • Log data (IP, browser, pages visited): retained for up to 30 days
  • Anonymized statistical data: retained indefinitely

After the retention period, personal data will be deleted or anonymized.

6. Data Sharing and Processors

Your personal data may be shared with:

  • Our payment service providers for processing transactions
  • Our shipping providers for order delivery
  • Hosting providers for website operation and data storage

We do not transfer your data outside the European Economic Area (EEA) without proper safeguards.

7. Your Rights

Under the GDPR, you have the following rights:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure of your data (where legal obligations allow)
  • Object to the processing of your personal data
  • Request restriction of processing
  • Lodge a complaint with a supervisory authority (e.g., NAIH)

To exercise your rights, please contact us at support@porselenmacaristan.com.

8. Supervisory Authority

If you believe your data protection rights have been violated, you can file a complaint with the supervisory authority in your country or:

Hungary – Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH)
Address: 1055 Budapest, Falk Miksa utca 9–11
Website: https://www.naih.hu

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.